Returns & Refund Policy

MB Aplink visatą takes care about the protection of your information. We comply with the General Data Protection Regulation of the European Union (GDPR) and other laws protecting your information that we collect, use and store in our company.

Privacy Policy

Our Privacy Policy will answer the most important questions how we collect, use and store information about you. In case you have any questions, we are willing to help you as described below.
Please, carefully read our Privacy Policies:
[Privacy Policy for Website Visitors]
[Cookie Policy]
[Privacy Policy for persons who submit inquiries, requests, complaints]
[Privacy Policy for Customers]
[Direct Marketing Privacy Policy]

Our contact details

If you have any questions, comments or complaints in relation to how we collect, use and store information about you, we are ready to help you. If you need any assistance, please contact us by e-mail support@bestdoggo.net.

My rights

In order to take any of the actions referred to below, please contact us using the contact details indicated in section 2. Please note that these rights are subject to statutory conditions and exceptions:
  • right to request access to the information held about you;
  • right to request rectification of the information held about you;
  • right to request erasure of the information held about you;
  • right to request restriction of access to the information held about you or its erasure;
  • right to object to the collection, use and storage of information about you in our company;
  • right to request the exporting of your data or transfer them to another company;
  • right to withdraw your consent at any time;
  • right to submit a complaint to the State Data Protection Inspectorate (for more information, see vdai.lrv.lt).

MB APLINK VISATĄ
PRIVACY POLICY FOR WEBSITE VISITORS

Last updated on: [10 December 2021]
MB Aplink visatą takes care about the protection of your information. We comply with the General Data Protection Regulation of the European Union (GDPR) and other laws protecting your information that we collect, use and store in our company.
How should I read this Privacy Policy?
This Privacy Policy will answer the key questions how we collect, use and store information about you. In case you have any questions or any part of this Privacy Policy is unclear, we are ready to help you as described in Section 9 of this Privacy Policy. Please note that any reference to the word “we” in this Privacy Policy means our Company as indicated in Section 2 of the Privacy Policy.
Who is responsible for the protection of my information?
We are: MB Aplink visatą;
Identifier of our legal entity: 305868263;
Our address: Kalvarijų st. 98-8, Vilnius,
Lithuania;
E-mail: support@bestdoggo.net
Why do you collect information about me?
We offer public access to the website [website address] (hereinafter – the Website), ensure its proper maintenance and improvement. For these reasons, cookies are used. More information about the cookies used on our website is available in the Cookie Policy.
What information do you collect, use and store about me?
We collect anonymous data about your browsing trends on our Website and your demographic data only from the cookies used on the Website while you are browsing.
What is the legal basis for collecting information about me?

We have a legitimate basis to collect information about you:

  • our legitimate interest to use the cookies mandatory for a proper functioning of the Website functions, i.e., functional cookies (Article 6(1)(f) of the GDPR);
  • your consent for the use of analytical cookies (Article 6(1)(a) of the GDPR);
  • your consent for the use of advertising cookies (Article 6(1)(a) of the GDPR).
Do you share my information with other entities?
We can share information with service providers who provide Website maintenance and support, cookie support, Website hosting services.
How long do you store information about me?
Cookie-related information is stored as detailed in the Cookie Policy.
What actions can I take concerning my information in your company?
In order to take any of the actions referred to below, please contact us as specified in Section 9. Please note that these rights are subject to statutory conditions and exceptions:
  • right to request access to the information we have about you, if we process your personal data which enables your identification;
  • right to request rectification of or supplementing the information held about you;
  • right to request the erasure of data about you where:
    • your data are processed unlawfully;
    • your data are processed on the basis of our legitimate interest and you rebut our legitimate interest;
    • your data are no longer necessary in relation to the purposes for which they were collected;
    • we have a legal obligation to erase information about you;
  • right to request restriction on the processing of information held about you when you dispute data accuracy, object to the erasure of unlawfully processed data about you, or when you need the data for the establishment, exercise or defence of legal claims;
  • right to object to the collection, use and storage of your information in our company where we rely on legitimate interest as a basis to process your personal data;
  • right to request to export your data where you have provided data to us in a structured, commonly used and computer-readable format and given consent for the processing of such data or were we have to process such data for the performance of a contract/agreement with you;
  • right to withdraw your consent at any time;
  • right to submit a complaint to the State Data Protection Inspectorate (for more information, see vdai.lrv.lt).
How can you help me?
Should you have any questions, comments or complaints in relation to how we collect, use and store data about you, we are ready to help you. You may contact us by e-mail support@bestdoggo.net.

MB APLINK VISATĄ
COOKIE POLICY

Last updated on: 10 December 2021
What is a cookie?
Cookies are small text files stored in the browser of your device (e.g., computer, mobile phone, tablet) when you are browsing websites. Other technologies, including the data stored in your browser or device, the identifiers relating to your device and other software, are used for similar purposes. Cookies are widely used to enable website performance or make their performance better and more efficient. All the above-referred technologies are referred to as “cookies” in this Policy. 
Why do you use cookies?

We use cookies:

  • to analyse how consumers use our website;
  • to monitor changes in the visits on our website;
  • to make marketing more effective;
  • to remember your cookies settings;
What are the types of cookies?
  • Strictly necessary cookies
These cookies are necessary on the website for the user to be able to browse and use the website functions, e.g., memorise the information entered in forms when the user moves from one page to another during a browsing session. Without strictly necessary cookies, certain services of the website would be impossible and the website would not function as smoothly as it should. Such cookies do not collect any information for marketing purposes and do not record your visits online.
  •  Analytical cookies
Analytical cookies collect information about the website use and help improve its functioning. For example, analytical cookies can show which pages are visited most often, help register the failures taking place on the website or show whether the advertisements shown on the website are effective. Analytical cookies do not collect personal information of visitors and the whole information collected by these cookies is aggregated and anonymous.
  •  Functional cookies
Functional cookies allow the website to memorise your choices and offer improved functions more adapted to your needs. Functional cookies also memorise the changes you make, e.g., individual settings on a specific web page, as well as in other cases, e.g., when you watch a video or leave a comment on our website. Functional cookies do not track your actions on other websites.
  • Advertising cookies
Advertising cookies enable the presentation of more interesting ads that better meet your interests or the restriction of ads in the same line-up of ads on the website you visit. This type of cookies is also used for assessing the effectiveness of a campaign. Such cookies can be used in order to remember what you did not on the website.
What cookies do we use?
We use the following cookies:
COOKIE CATEGORY COOKIE NAME COOKIE VALIDITY TIME COOKIE PURPOSE
Strictly necessary cookies […] […] […]
Advertising cookies […] […] […]
Functional cookies […] […] […]
Analytical cookies […] […] […]
How can I control cookies?
You can control the use of cookies by changing your browser settings. More information is available on the website of the developer of the browser you use.
Please note that erasure of cookies or disabling of cookies for future use can make certain parts or functions of our website unavailable. If you change cookie settings, that can also impact other websites you visit.

MB APLINK VISATĄ
PRIVACY POLICY FOR PERSONS WHO SUBMIT INQUIRIES, REQUESTS, COMPLAINTS

Last updated on: 10 December 2021
MB Aplink visatą takes care about the protection of your information. We comply with the General Data Protection Regulation of the European Union (GDPR) and other laws protecting your information that we collect, use and store in our company.
How should I read this Privacy Policy?
This Privacy Policy will answer the key questions how we collect, use and store information about you. In case you have any questions or any part of this Privacy Policy is unclear, we are ready to help you as described in Section 9 of this Privacy Policy. Please, note that any reference to the word “we” in this Privacy Policy means our Company as indicated in Section 2 of the Privacy Policy.
Who is responsible for the protection of my information?
We are: MB Aplink visatą;
Identifier of our legal entity: 305868263;
Our address: Kalvarijų st. 98-8, Vilnius, Lithuania;
E-mail: support@bestdoggo.net
Why do you collect information about me? What is the legal basis for collecting, use and storage of information about me?
Purpose of data collection, use and storage Legal basis for data collection, use and storage
To be able to administer incoming queries, requests and complaints and respond to them in a proper manner
We have a legal obligation to keep a record of the Company's activities
For the defence of our legitimate interests – if necessary, we could use your personal data in the defence of our legitimate interests, including reputation, at courts, pre-judicial dispute resolution institutions and other competent authorities
What information should I provide to you and why?
When sending an inquiry, request or complaint to us, please indicate your name, surname, e-mail address or other contact details where you would like to get a reply, also state the topic and the information relevant for the inquiry. After you submit an inquiry, you may be asked to provide additional information about yourself so that we can respond to your inquiry in a proper manner.
Do you collect any sensitive information about me?
Sensitive information (data on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, health data, data concerning sex life and sexual orientation) about you is not collected and, if it is not relevant for the complaint, request or inquiry you are making or planning to make, do not communicate such information. If, nevertheless, such information is provided, we will consider that you have given your consent for the processing of such information (Article 9(2)(a) of the GDPR).
Do you share my information with other entities?

Information about you may be transferred to:

  • companies who provide legal services and/or law firms to the extent necessary for legal assistance or the defence of legitimate interests;
  • courts (arbitration tribunals), pre-litigation dispute resolution bodies to the extent necessary for the defence of our legitimate interests;
  • judicial officers to the extent necessary for the performance of statutory obligations or for the enforcement of decisions rendered by courts / pre-litigation dispute resolution bodies;
  • our service providers – companies that provide IT, communication (e-mail), and data repository services.
How long do you store information about me?

Your information will be stored:

  • if your inquiry concerns a contract we have concluded or are planning to conclude, it will be stored for 10 years after the end of the contract;
  • if you have submitted a complaint, request or any other inquiry, which is not related to a contract or its performance, we will retain it for 1 year after the decision has been made in our company;
  • the documents submitted to courts or other dispute resolution or law enforcement institutions are stored for 1 year after the final decision;
  • enforcement orders of courts and arrangements by judicial officers are stored for 10 years after the end of payments.
What actions can I take concerning my information held in your company?

In order to take any of the actions referred to below, please contact us as specified in Section 9. Please note that these rights are subject to statutory conditions and exceptions:

  • right to request access to the information we have about you, if we process your personal data which enables your identification;
  • right to request rectification of or supplementing the information held about you;
  • right to request erasure of data about you where:
    • your data are processed on the basis of your consent;
    • your data are processed unlawfully;
    • your data are processed on the basis of our legitimate interest, which you rebut;
    • your data are no longer necessary in relation to the purposes for which they were collected;
    • we have a legal obligation to erase information about you;
  • right to request restriction on the processing of information held about you when you dispute data accuracy, object to the erasure of unlawfully processed data about you, or when you need the data for the establishment, exercise or defence of legal claims;
  • right to object to the collection, use and storage of your information in our company where we rely on legitimate interest as a basis to process your personal data;
  • right to request to export your data where you have provided data to us in a structured, commonly used and computer-readable format and given consent for the processing of such data or were we have to process such data for the performance of a contract/agreement with you;
  • right to withdraw your consent given for personal data processing at any time;
  • right to submit a complaint to the State Data Protection Inspectorate (for more information, see vdai.lrv.lt).
How can you help me?
Should you have any questions, comments or complaints in relation to how we collect, use and store data about you, we are ready to help you. You may contact us by e-mail support@bestdoggo.net.

MB APLINK VISATĄ
PRIVACY POLICY FOR CUSTOMERS

Last updated on: 10 December 2021
MB Aplink visatą takes care about the protection of your information. We comply with the General Data Protection Regulation of the European Union (GDPR) and other laws protecting your information that we collect, use and store in our company.
How should I read this Privacy Policy?
This Privacy Policy will answer the key questions how we collect, use and store information about you. In case you have any questions or any part of this Privacy Policy is unclear, we are ready to help you as described in Section 9 of this Privacy Policy. Please, note that any reference to the word “we” in this Privacy Policy means our Company as indicated in Section 2 of the Privacy Policy.
Who is responsible for the protection of my information?
We are: MB Aplink visatą;
Identifier of our legal entity: 305868263;
Our address: Kalvarijų st. 98-8, Vilnius, Lithuania;
E-mail: support@bestdoggo.net
Why do you collect information about me? What is the legal basis for collecting, use and storage of information about me?
Purpose of data collection, use and storage Legal basis for data collection, use and storage
Entry into and performance of a purchase contract (when you buy from our store, it is always considered that you make a purchase contract with us)
To be able to comply with legal obligations applicable to us in the area of taxes, accounting, document archiving in relation to the performance of a purchase contract
For the defence of our legitimate interests – where necessary, we will be able to use information about you in the defence of our legitimate interests, at courts (arbitration tribunals), pre-litigation dispute resolution bodies, and other competent authorities.
What information should I provide to you?

In order to make a purchase contract with us, you have to provide us with the following information about yourself:

  • identification data (name, surname);
  • contact details (e-mail address, telephone number, address);
  • address for the delivery of goods (only if different from your address).
Do you share my information with other entities?

We may transfer information about you to:

  • state and local self-government authorities (e.g., State Tax Inspectorate, etc.) in the cases and to the extent required in legal acts;
  • our service providers – providers of IT and communication (e-mail) services, data repository, accounting, hosting services, who assume confidentiality and security obligations as provided for in personal data protection legislation;
  • providers of payment system services to the extent necessary to make payments for goods;
  • companies who provide legal services and/or law firms to the extent necessary for legal assistance or the defence of legitimate interests;
  • courts, pre-judicial dispute resolution bodies and other competent authorities, where that is necessary for the defence of our legitimate interests;
  • judicial officers to the extent necessary for the enforcement of decisions by courts, arbitration tribunals or other authorities.
Do you share my information with other entities outside EU?
Yes. We operate on a dropshipping model so we purchase products from our suppliers providing them the data of your order. Then our supplier ships the products directly to you.
Our suppliers usually are from China. EU have not adopted adequacy decision for China, which means that EU does not consider that China provides adequate level of personal data protection. You can always find the establishment country of each our supplier in the description of each item.
We are allowed to transfer your data to China (and other countries, that are provided in the description of each item), despite the fact that China does not provide adequate level of personal data protection, because such transfer is necessary to fulfil the service agreement (Article 49(1)(b) of the GDPR). For more information, please read our Terms and Conditions (which are considered as service agreement).
How long do you store information about me?

Your information will be stored during the following data storage periods:

  • the information relating to your order (order information, invoice) will be stored for 10 years;
  • the documents submitted to courts or other dispute resolution or law enforcement institutions will be stored for 1 year after the final decision;
  • enforcement orders of courts and arrangements by judicial officers will be stored for 10 years after the end of payments.
What actions can I take concerning my information in your company?

In order to take any of the actions referred to below, please contact us as specified in Section 9. Please note that these rights are subject to statutory conditions and exceptions:

  • right to request access to the information we have about you, if we process your personal data which enables your identification;
  • right to request rectification of or supplementing the information held about you;
  • right to request the erasure of data about you where:
    • your data are processed on the basis of your consent;
    • your data are processed unlawfully;
    • your data are processed on the basis of our legitimate interest, , which you rebut;
    • your data are no longer necessary in relation to the purposes for which they were collected;
    • we have a legal obligation to erase information about you;
  • right to request restriction on the processing of information held about you when you dispute data accuracy, object to the erasure of unlawfully processed data about you, or when you need the data for the establishment, exercise or defence of legal claims;
  • right to object to the collection, use and storage of your information in our company where we rely on legitimate interest as a basis to process your personal data;
  • right to request to export your data where you have provided data to us in a structured, commonly used and computer-readable format and given consent for the processing of such data or were we have to process such data for the performance of a contract/agreement with you;
  • right to submit a complaint to the State Data Protection Inspectorate (for more information, see vdai.lrv.lt).
How can you help me?
Should you have any questions, comments or complaints in relation to how we collect, use and store data about you, we are ready to help you. You may contact us by e-mail support@bestdoggo.net.

MB APLINK VISATĄ
DIRECT MARKETING PRIVACY POLICY

Last updated on: 10 December 2021
MB Aplink visatą takes care about the protection of your information. We comply with the General Data Protection Regulation of the European Union (GDPR) and other laws protecting your information that we collect, use and store in our company.
How should I read this Privacy Policy?
This Privacy Policy will answer the key questions how we collect, use and store information about you. In case you have any questions or any part of this Privacy Policy is unclear, we are ready to help you as described in Section 7 of this Privacy Policy. Please note that any reference to the word “we” in this Privacy Policy means our Company as indicated in Section 2 of the Privacy Policy.
Who is responsible for the protection of my information?
We are: MB Aplink visatą;
Identifier of our legal entity: 305868263;
Our address: Kalvarijų st. 98-8, Vilnius, Lithuania;
E-mail: support@bestdoggo.net
Why do you collect information about me? What is the legal basis for collecting, use and storage of information about me?
Purpose of data collection, use and storage Legal basis for data collection, use and storage
Our wish to send you our newsletter and special offers to your e-mail address
What information should I provide to you?
In order to get our newsletters and offers, you should provide your e-mail address to us.
Do you share my information with other entities?

Information about you may be transferred to:q

  • our service providers – providers of IT, communication (e-mail) services, data repository, e-mail marketing service providers.
How long do you store information about me?
Your e-mail address will be stored for the purposes referred to in Section 3 of this Privacy Policy for 3 years. Please note that, at the expiry of this time period, we may ask you to extend this consent for a longer period of time.
What actions can I take concerning my information in your company?

In order to take any of the actions referred to below, please contact us as specified in Section 8. Please note that these rights are subject to statutory conditions and exceptions:

  • right to request access to the information we have about you, if we process your personal data which enables your identification;
  • right to request rectification of or supplementing the information held about you;
  • right to request the erasure of data about you where:
    • your data are processed on the basis of your consent;
    • your data are processed unlawfully;
    • your data are no longer necessary in relation to the purposes for which they were collected;
    • we have a legal obligation to erase information about you;
  • right to request restriction on the processing of information held about you when you dispute data accuracy, object to the erasure of unlawfully processed data about you, or when you need the data for the establishment, exercise or defence of legal claims;
  • right to request to export your data where you have provided data to us in a structured, commonly used and computer-readable format and given consent for the processing of such data or were we have to process such data for the performance of a contract/agreement with you;
  • right to withdraw your consent given for the collection, use or processing of your personal data at any time;
  • right to submit a complaint to the State Data Protection Inspectorate (for more information, see vdai.lrv.lt).

Please note that limitations and exceptions apply to certain rights and you may not exercise the following right:

  • to object to the collection, use and storage of your information because you can rely on this right only in the cases when your personal data are processed on the basis of a legitimate interest (Article 6(1)(f) of the GDPR) or for the performance of a task carried out in the public interest or in the exercise of official authority (Article 6(1)(e) of the GDPR). We process your personal data for the purposes set out in this Privacy Policy on the basis of your consent (Article 6(1)(a) of the GDPR).
How can you help me?
Should you have any questions, comments or complaints in relation to how we collect, use and store data about you, we are ready to help you. You may contact us by e-mail support@bestdoggo.net.